About MilkSure

The MilkSure initiative is for British dairy farmers. Its mission is to safeguard the production of wholesome milk which is free of veterinary medicine residues (above legal limits).

MilkSure is led by Dairy UK and has been developed in conjunction with BCVA (the British Cattle Veterinary Association).

MilkSure is a training course for British dairy farmers and their employees. Training is provided by vets for their own clients, using a workbook and other learning materials. The course covers all the technical and practical aspects necessary to safeguard residue free milk.

A Certificate of Achievement is awarded to those who complete the training and pass an online test. A completed course and test earns 7 Dairy Pro points.

Benefits of MilkSure training:

The MilkSure training course is suitable for anyone who milks cows.

Farmers will benefit by:

  • ✓ having fewer costly milk residue failures
  • ✓ using medicines more efficiently
  • ✓ demonstrating to customers a clear commitment to producing pure, safe milk
Vets will benefit by:

  • ✓ ensuring the medicines prescribed are being used as intended
  • ✓ fulfilling a responsibility for safeguarding that dairy products remain medicine-free
  • ✓ demonstrating leadership in responsible use of veterinary medicines on dairy farms
Milk buyers and processors will benefit by:

  • ✓ having to deal with fewer costly milk medicine residue failures
  • ✓ gaining the respect and confidence of dairy consumers
  • ✓ promoting the highest level of food safety
After this course you will feel more in control of safeguarding your milk production. You will know the three main areas which are risky and you will have the necessary tools to avoid residue failures. You and your staff will have fewer decisions to make, you will have less doubt and better peace of mind.

How to register on-line for your MilkSure course

Registration for farms is simple. Click on the “Register” button and fill in your farm details. Once payment has been confirmed by the MilkSure office, your farm’s nominated vet practice will be sent the training materials, including Workbook and Manual, training instructions, access to further materials on this website and access to the on-line test. You must complete the training and risk assessment with your vet – it is not enough to simply do the online test without involving your vet.

You will have three months from the date of registration to complete the course and test. Training is arranged with your farm’s own vet at mutual convenience. The full course and test is likely to take around 3 hours. This can be in one or two sessions.

1. The registration fee does not include any fees you will have to pay for your vet’s time to deliver the training
2. Registration is on a per farm basis and can be used for multiple workers
3. The Certificate of Achievement is valid for one year from the date of award.

Click here to see Registration Q and As

Click here to download our MilkSure Flier

You can view sample pages of the workbook here milksure-workbook-sample-pdf

You can view sample pages of the Vet’s Training Guide here vet-guide-sample-pages

MilkSure Privacy Policy

At MilkSure we care about ensuring that your personal data remains safe and secure. Our Privacy Policy details what information we collect, and how and why we do it.

Information from website browsers: 

If you are just browsing the website, we collect the same basic information that most websites collect. We use common internet technologies such as cookies and web server logs. This is stuff we collect from everybody whether they have a MilkSure account or not. The information we collect from all visitors to our website includes visitor’s browser type, country and region, and date and time of each visit. We also collect potentially personally identifying information such as Internet Protocol (IP) addresses.

Why we collect this information: We collect this information to better understand how our website visitors use the site and to monitor and protect the security of the website. We do not authorise other companies to analyse website traffic information other than for own own purposes. We do not sell or give any website traffic information to any third parties.

Information from users with accounts:

If you create an account by registering with MilkSure, we require some basic information at the time of account creation (User Personal Information). We will ask you for a valid email address,  and we will ask for the name, email address and vet practice address of your designated vet. We will also ask for basic contact details for you so we can identify your farm. We collect the name of your milk buyer. You will have a username created for you and a password, which you may change to one of your own choice. We only collect the data that you submit to us either through the online forms or via email – for example your name and whichever contact details you prefer to share (email/telephone number). All information is held in a secure database at MilkSure which is backed up regularly on a secure external server. The information is not shared with any third parties without your express permission, though we do contact your vet (an essential element of MilkSure training) and inform milk buyers when farms become MilkSure accredited. We do not collect or store any payment information should you pay for your registration online.

Why we collect this information: We need your User Personal Information to create your account. We use your contact details to let you know what your username and password is, and how to use the MilkSure website and complete the online test. We may use the contact details to respond to any enquiries that you might have. We use the contact details for your designated vet to send the MilkSure materials by post. We share your MilkSure account details with your vet who will need these details to help you complete the course. We may inform milk buyers of farms which have registered for an account, passed the online test or have become MilkSure accredited. We do this if milk buyers request the information, for example, if MilkSure accreditation is a specific requirement for the milk buyer. We do not share any further information and do not share any of your User Personal Information with other third parties, including with milk buyers other than your own. We keep a list of MilkSure accredited farms, which includes name of farm, postcode, milk buyer and date of accreditation. We inform Dairy Pro if individuals wish to collect their Dairy Pro points; this is voluntary and you tell us this information when you come to do the online test. We do not inform Dairy Pro of the details of anyone other than those who choose this option. We do not contact you for any matters which are not specifically to do with your MilkSure registration or sell or otherwise provide information to third parties or for marketing purposes. We do not send you promotional material (e.g. newsletters).

Of course, if at any point you wish to view, amend or delete any information we hold about you then please don’t hesitate to get in touch via email and we can sort it out.

This privacy policy is reviewed annually and was last reviewed in May 2019.